Refund and Returns Policy

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Assalamu Alaikum Wa Rahmatullah!

Dear Valued Customer,

If you buy a perfume from us and don’t like it, you can bring it back. We’ll be happy to give you your money back or exchange it for a different one. Just like the teachings of Our Holy Prophet (SAW)!

Changed something? No worries!

We’ll happily take back anything you’re not happy with.
Just let us know within a week of getting your order.
The product should have at least 90% left in it.
Keep in mind, it might take us 4-5 business days to handle your return request.
We can’t refund the delivery cost for returns or exchanges.
You’ll need to pay for delivery again if you exchange something.
Sample boxes can’t be returned for a refund, since they’re just for trying scents.
If the product is damaged, leaky, or wrong, we’ll cover the return shipping cost.

Your Name

Your Order Number

Which product(s) you're not satisfied with?

What problem are you facing?

The bottle leaked all over! The sprayer/mister thingy doesn't work. The smell is super strong/overpowering. The smell is barely there/too weak. I don't really like the way it smells. The smell doesn't last long/fades away fast. This scent smells nothing like I thought it would!

Having trouble with your perfume squirter? Don't worry! Here's what you can do:

Replace "if the sprayer isn't working anymore, and we'll send you a new one." Exchange "if you'd like a different scent altogether. We'll swap your old perfume for a new one." Refund and return the perfume to get a full refund.

Kindly send the product you want to return to our office address (Shop No 3, Maktaba Habibia,Rehmania Market,Jhangi Muhalla, Qissa Khwani, Peshawar). If the product is faulty from our side. we'll give you your money back for the shipping cost you paid to send it to us..

How do you want to receive your refund?

Bank Mobile Balance Jazz Cash Easy Paisa Store Credits for Future Purchase

Kindly provide the information of the above selected refund transfer method (Bank Account details, Easypaisa/Jazzcash number or account details etc.)

We have a special offer for you, if you consider to review your refund decision.

I would love to see your special offer I want to see your special offer first, then i will decide I don't want special offer, i want refund

Refund and Returns Policy

Assalamu Alaikum Wa Rahmatullah!

Dear Valued Customer,

Changed something? No worries!

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